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AIMC BOARD OF DIRECTORS/OFFICERS 2015 / 2016

AIMC Officers

Title

Board Chair

President

EAB Chair

Treasurer/Secretary

VP International Development

Chair, Nominating Committee

Executive Director

Affiliation

PRI, Bayer Emeritus

Mayo Clinic

Chevron

Health Care Services Corp.

Chevron

VJR, Chevron Emeritus

TCI, Roche Emeritus

DIRECTORS (in addition to the above Board Members)

Eli Lilly

State Farm Insurance

Dell

IBM

Societe’ Generale

Humana

Fidelity Investments

Johnson & Johnson

GDS, Pfizer Emeritus

CUNA Mutual Emeritus

Louisville Metro Government

Anthem

Pfizer


connie-conboyConnie Conboy is currently Director of Strategy and Business Development for the Performance Review Institute (PRI). In this role she is responsible for the new MedAccred program, an industry managed critical manufacturing oversight process for the Medical Device Industry designed to improve product quality and most importantly enhance patient safety.

Prior to joining PRI, Connie was Vice President of Corporate Quality and Business Excellence for Bayer Corporation a global enterprise with core competencies in the fields of healthcare, nutrition, and innovative materials. In this role, she established a vision and strategy to enhance compliance and improve products, services, and customer experience utilizing a total quality and strategy to enhance compliance and improve products, services, and customer experience utilizing a total quality focus. While driving quality and process optimization across all business units, Connie directed the implementation of key initiatives, including Lean Six Sigma, Continuous Improvement, and a Corporate Change Leadership Process, which was benchmarked by the United Nations as a global best practice to successfully drive change across large, intricate organizations.

As a Corporate Vice President, Connie was responsible for a team of internal consultants that worked with the President and CEO and senior leadership throughout the corporation to deliver strategic solutions, improved customer and product quality, and significant improvement in business performance.

Connie reported directly to the President and CEO and spent over 20 years with Bayer Corporation. During her career also served as Vice President of Strategic Initiatives where she acted as a member of a select senior leadership team for initial formation and oversight of a transformational change team charged with driving efficiency improvements and supporting future business growth—which resulted in a cost reduction of over $100 million. She also worked with trade associations, government bodies, and internal teams to collaborate on industry issues relevant to the company and created an approach for evaluating sensitive issues from the legal, political, communications, and health and safety perspectives to shape the strategic direction of the business.

While serving as Vice President of Bayer MaterialScience Business Excellence, Connie was responsible for leadership and optimization of all key business processes, including NAFTA global supply chain, continuous improvement, and core enterprise-wide business processes. Among her significant achievements was her spearheading of the corporation’s first successful process reengineering approach to organizational efficiency, which drove transformational change across six core processes and resulted in improved overall annual financial performance. Connie also initiated and led a Lean Six Sigma process and developed high-potential talent for the organization.

Most recently Connie also served as President of SherTrack, LLC, a fast growing highly innovative software technology company using predictive analytics to enable a customer centric Lean-Pull approach to transform complex supply chain operations.

Connie was named as one of Pennsylvania’s Best 50 Women in Business by the Governor and is also the recipient of several national recognitions, such as the Women’s Leadership Assembly’s Susan B. Anthony Leadership Award and Bayer Corporation’s Quality Excellence Award.

Utilizing her expertise in the field of quality and business excellence, she served as Board Chair of ANSI/ASQ National Accreditation Board (ANAB) from 2005 to 2015 and currently is serving as Board Chair of the Association of Internal Management Consultants (AIMC). In addition, Connie has collaborated and served in key board leadership roles for many organizations, including the Registrar Accreditation Board, ANSI and RAB Joint Operating Board, and the American Heart Association.


JanineJanine R. Kamath is the Chair, Department of Management Engineering and Internal Consulting (ME&IC) at Mayo Clinic. The strategic and management consulting resources in this department are responsible for systems analysis, design and implementation, reengineering and enhancement of core processes, assisting with business strategy and planning, project management, and supporting various business transformation initiatives. ME&IC provides business consulting and management engineering services to the Clinical Practice, Research, Education, Administration and Business Development at Mayo Clinic.

Janine joined Mayo in 1993 as a Systems Engineer.  Prior to joining Mayo, she worked as a manager in two large pharmaceutical companies.  While at Mayo, she has supported and led multiple institutional initiatives related to Mayo’s Electronic Environment, Facilities Reintegration, Operations Analysis/Research, Systems Engineering, Care Process Redesign, Business Development, Analytics and Mayo’s Quality, Safety and Service program. She has also presented at national and international conferences and educational programs.

Janine is the President of the Association for Internal Management Consultants (AIMC) and a member of the INFORMS Executive Roundtable.  She was one of the course directors for the Mayo Clinic Conference on Systems Engineering and Operations Research. She actively participates in a number of external professional organizations.

Janine received a Masters in Business Administration from the Carlson School of Management, University of Minnesota, in Information and Decision Sciences, a Masters in Personnel Management and Industrial Relations from Tata Institute of Social Sciences in Bombay, India, and a Bachelors in Economics, Psychology and Statistics from Stella Maris College, University of Madras in Madras, India.

Originally from India, Janine moved to Rochester, MN with her family in 1991. Her husband Patrick is a Gastroenterologist and Hepatologist at Mayo Clinic. She has two daughters Marielle and Amika. They are a great source of inspiration and constantly renew Janine’s sense of wonder. Ozzie, the Kamath pet is the top dog in the family.

Janine also enjoys traveling, entertaining, reading, music and theatre, community volunteer activities and spending time with her extended family.


Robert KathRobert Kath is the Manager of the Change Leadership practice in Chevron’s Project Resources Company (PRC). Robert advises Major Capital Project leadership in the areas of stakeholder management, change management, capital stewardship, project and operational readiness and CPDEP methodology. He has worked with most projects currently in development and leads a team of internal and external consulting resources.

Robert works with most projects currently in development and leads a team of internal and external consulting resources.

Robert has been advising senior leaders in the energy, life science, finance and technology industries for over 25 years. He is a graduate of Northwestern University and Samford University and is the Vice-Chairman and Chair of the Executive Advisory Board of the Association for Internal Management Consultants. He lives in the Houston, TX area with his wife and three children.


Debra Thomas is a continuous improvement leader and certified Six Sigma Master Black Belt with extensive technical and management experience in the quality sciences, continuous improvement programs, and quality standards (ISO, QS and TL) and demonstrated competence in application of LEAN and Six Sigma tools and methodologies resulting in cost savings and improved customer satisfaction. She is an American Society for Quality (ASQ) Certified Quality Engineer and ASQ Certified Reliability Engineer.

She started her professional career at Johnson & Johnson as a Central Technical Service Scientist, moved through various levels at Motorola including Quality Engineer, Six Sigma Black Belt, Quality Engineering Manager, Business Quality Manager and Customer Quality Manager to Tellabs in Strategic Quality and through several levels of continuous improvement positions at Health Care Service Corporation – the parent company of 5 Blue Cross and Blue Shield Plans – most recently as the Senior Director for the Center for Process Excellence (CPE). CPE was an enterprise-wide internal consulting team of Lean Six Sigma Black Belts focused on improving business processes.

Advancing the organization’s internal consulting capabilities and knowledge of performance excellence has been her passion in each and every role held. Debra contributed to Motorola’s submission which won the first Malcolm Baldrige Award, has studied Baldrige and its’ changes over the years, served as an examiner for the Lincoln Awards for Excellence which is the Baldrige based state award for Illinois, helped develop and implement the global TL9000 Measurement Handbook, and built and developed teams of experts dedicated to working with internal business customers to improve internal business processes.

Debra has spoken at ASQ’s Six Sigma Roundtable Forum, developed and presented ASQ webex training, and served as a technical writer for iSixSigma.com. She has been a member of the AIMC for 5 years and has served as Secretary/Treasurer for the last several years.


neil-wilsonNeil Wilson, Senior Change Leadership Advisor – Asia/Pacific Region for Project Resources Company within Chevron USA, an affiliate of Chevron Corporation. He developed and maintains Chevron’s proprietary change management methodology which is considered a company competitive advantage. Neil has worked with Chevron on a wide variety of assignments for over 37 years as an earth scientist, quality improvement coordinator, executive coach, manager of change management consulting, manager of change leadership consulting and his current role residing in Chengdu, China. He is a skilled international practitioner in the areas of organizational effectiveness, business performance improvement, cultural change, change management, leadership coaching, mergers, acquisitions, divestitures, and exceptionally talented on accelerating change to obtain sustainable improvements in bottom-line business results.

Neil served seven years (2007 – 2014) as the President of the Association of Internal Management Consultants (AIMC). He holds a Bachelor’s and Master’s Degree in Geological Sciences from the State University of New York at Buffalo and is currently a Doctoral Candidate (ABD) in Organizational Leadership at Pepperdine University.


Vic RevenkoVic Revenko retired from Chevron as the Manager of Chevron’s Consulting Services Department.  His career spanned technical business and human resources areas.  Currently, he practices consulting for non-profit organizations.

He is currently involved in several non-profit activities. He is a Board member of the Institute of International Education, as well as a member of the California Supreme Court Committee to select State Bar Court judges. He is a past President of the Commonwealth Club of California and is a member of the Board on the Finance Committee. Other activities include past chair of the Association of Internal Management Consultants as well as the past President of the 11000 member Chevron Retirees Association.

Vic and his wife Maggee live in San Rafael, CA. They have two grown daughters, Laura and Liz.

Vic has undergraduate and graduate degrees in chemical engineering from Columbia University, a business degree from UC Berkeley and participated in executive programs at USC and Stanford.


bill-trotterBill is currently Executive Director of the Association of Internal Management Consultants and President of Trotter Consulting International TCI) – which has included leading an ongoing research program to identify best practices in internal consulting and building a global network of leading organizations.

Career Highlights

  • Division Manager, Strategic Planning – AT&T
  • Executive – Gemini Consulting (now Cap Gemini Ernst & Young – CGE&Y)
  • Internal Consulting Practice Leader – Hoffman La-Roche
  • President – Strategic Management Consulting (SMC)
  • Director – Institute for Global Business Strategy
  • Adjunct Professor and Lecturer for universities (e.g., MIT, Wharton, INSEAD) and seminar providers around the world
  • Author of numerous business publications, including two recent books Internal Consulting Excellence and Consulting Value Realization.  Other publications include the following:
    • Strategic Planning Theory and Application, Planning Executives Institute.
    • “Taxonomy of Planning Systems,” Management Policy, Deakin University
    • Global Business Strategy Research Findings, Japanese Chamber of Commerce and industry.
    • Key Management Challenges in the Increasingly Global Economy of the 1990’s, World Management Congress.
    • Implications of a Borderless Europe for Technological Innovation, The Planning Forum.
    • “Integrated Planning and Control Systems for Global Business,” The International Executive, AMA.
    • Innovation Management, International Industrial Executives Conference, Center for International Business.
    • Technology Solutions, The Changing Environment for Business Decision Making.  INFOLINE.
    • Global Business Management Framework, Center for Advanced Research
  • Chairman of Marco Island City Council and the Collier County Metropolitan Planning Organization (MPO)

Corey SpanierCorey Spanier joined Dell Inc. in 2005 and has held numerous finance roles in operations finance, Sales, and Corporate Audit. Corey currently leads the strategic initiatives group that focuses on strategy execution.  His organization is a developmental organization that gives team members the opportunity to gain breadth across the company and utilizes a rotational model to continue to get fresh perspectives into the business.  The team is globally based and will work across all regions.  A typical engagement for the team will span multiple business units and will focus on the top priories of the company.  An engagement can last anywhere from 3 months to 1 year with the  main advantage being that the team members do not exit the company when the engagement ends.

Prior to Dell, Corey worked in Athletics and holds an MBA from the University of Miami and a Bachelors of Arts from the University of Arizona.

Corey currently resides in Cedar Park, Texas with his wife Rebecca and 2 kids.


gus-garfieldMr. Gus Garfield is a Senior Managing Consultant in the Organization Transformation practice of IBM’s Global Business Services specializing in developing, planning, and managing large scale change.
Gus has over 20 years of experience as a successful leader and professional in both internal and external consulting environments.

He has worked internally for the organizational effectiveness group at Pfizer, and in a similar role at Cargill.

Gus has been a member of the AIMC for 15 years, serving on the Board for 10. He has also worked with many of the major external consulting firms including E&Y, Accenture, and IBM.

Gus’ special interests include the executive and organizational alignment, organizational systemic analysis, digital transformation and strategy implementation.

Gus has an MBA from Cornell Johnson Graduate School of Management. And he holds a BA from Brandeis University.


Geoffroy DallemagneGeoffroy Dallemagne has 10 years in corporate transformation and consulting experience and 20 years of banking experience — of which 15 years were spent in the Investment banking Front office functions.

Geoffroy is the global head of SG Consulting, the internal consulting firm of Société Générale. The SG consulting group of approximately 100 professionals is responsible for leading the group transformation efforts — from business development, digital transformation, operational efficiency and regulatory compliance.

Prior to SG Consulting, he successively spent 7 years in London, heading the strategic acquisition finance team, where he led dozen of transactions with more than Euro 25 billion of debt financing underwriting as Mandated Lead Arranger for SG in several European jurisdictions. For the next 5 years, he was global head of the energy sector coverage, board member of Gaselys, board member of SGCIB global coverage, contributing to the setup of the Commodity community. Finally he joined the capital market division to setup a corporate structuring team for commodity derivatives.

Geoffroy graduated from Ecole Centrale Paris and holds Trium Global EMBA (New York Stern University – London School of Economics – HEC Paris). He is also a Professor affiliate at HEC. Geoffroy is also President of the AFCI (the French Association of Internal Consulting Firm).


maria-hugesMaria Hughes, Humana’s Vice President of Enterprise Solutions, provides consulting and business services expertise across Humana. She has built a solid track record of improving systems and processes that enable performance towards Humana’s vision. Key capabilities include building an organization that provides consulting, business model transformation, acquisition integration, and CRM expertise to the organization. Maria was recently named by Humana as the Functional Integration Lead for Humana’s Service organization for Humana’s merger with Aetna.

Maria previously served as the Director, Enterprise Consulting Group, accountable for consulting engagements that realized over $150M in administrative cost savings. She oversaw the integration of Humana’s acquisitions, and partnered with the Louisville Metro Government’s Office of Performance and Innovation to create a strategy focused on operational excellence, transformation, and performance management within city government. Before joining Humana’s Enterprise Solutions, Maria served as the Director of Performance Management and Regulatory Implementation for Senior Products. Her work in Senior Products helped lay the operational foundation to support a period of unprecedented growth in this business. Prior to her appointment at Humana, Maria spent 16 years with Ford Motor Credit Corporation in Dearborn, MI, where she held a variety of leadership positions.

Maria earned a Bachelor of Science degree in Business from Southern Illinois University, a Master of Science degree from Central Michigan University, and a Six Sigma Black Belt certification from Ford Motor Company. She was the founding President of Humana’s African-American Network Resource Group and is a past Board member of the National Safe Place organization. In 2013, Maria was named to the “Women to Watch in Health Care” program by Deloitte Consulting. Currently, she serves on the Board of Directors for the Association of Internal Management Consultants (AIMC). She is also serves the College of Business Minority Affairs Board at Southern Illinois University.


brian-kolleBrian Kolle serves as a vice president for Fidelity Business Consulting, the internal strategy consulting arm of Fidelity Investments. In this role, he leads teams of consultants to solve strategic problems for Fidelity’s institutional line of businesses.

Brian joined Fidelity in 2005 and has previously worked for Booz Allen Hamilton, Boston Consulting Group, and Enron.

Brian earned a Master of Business Administration degree from the Darden School of Business at the University of Virginia, and a Bachelor of Science degree from the University of Notre Dame.


brian-hannonBrian Hannon is a Director, Strategic Business Improvement at Janssen Pharmaceutical Companies of Johnson & Johnson. He has been based at Janssen Vaccines in Leiden, NL for three years and has been an internal consultant at J&J for more than ten years. Brian has expertise in strategic planning, organizational restructuring and design, construction project management, change management, leadership, and communication. Currently, Brian is leading the “Great to Excellent” program to position Janssen Vaccines for success.

Prior to joining J&J, Brian was a self-employed consultant who worked on projects large and small for a variety of Pharma clients in manufacturing, sales & marketing, and R&D. Brian received an M.S. in Bioengineering from the University of Pennsylvania in 1998, an M.S. in Mechanical Design from Stanford University in 1995, and a combined B.A. and B.E. from Dartmouth College in 1994.

Brian has worked across the globe – on the East and West Coasts of the US, in Canada, Japan, China, Switzerland, and Belgium and currently resides in Amsterdam. During his personal time, Brian will be found on the ski slopes in the winter and in his boat in the summer.


Stefan Bauer

Stefan Bauer, Global Consultant, Global Learning and Leadership Development, Eli Lilly and Company.

Since 1995 with Eli Lilly and Company in HR line management and staff roles in Germany and the USA. Key international expertise in Learning and Leadership Development, Organizational Development, individual and organizational transformation. Experienced designer and facilitator of high-impact interventions and global leadership development programs for Executives, General Managers, high-potentials, Leadership Teams. Led, participated, or consulted in over 100 local, regional, and global change management projects. Previously in charge of Learning and Leadership Development for all Lilly Affiliates outside of the US.

Prior to Lilly, experiences in the Medical Equipment, and IT industries.

Judge at the Court of Labour Law, Hamburg, from 2005 to 2007.

Member of the Board of the Association of Internal Management Consultants (AIMC), and leader of the European AIMC Chapter.

Located in Munich, Germany.


michael-braatenMichael Braaten is a Director in the Strategic Resources Consulting Division of the State Farm Companies.

Braaten joined State Farm in 1987 as an Auto Underwriter in their North Central Regional Office located in Minneapolis, MN. After a series of promotions, he was selected in 1991 as a Business Analyst in the Knowledge Based Systems Unit of State Farm’s Corporate Service and Systems Department. In 1994, he advanced to the position of Superintendent, overseeing all Knowledge Based Systems development for the Auto and Fire Companies.

Braaten moved to State Farm’s Corporate Auto General Underwriting Department as a Staff Associate in 1996. He relocated to State Farm’s Texas Zone Operations Center (Dallas, TX) in 1997 as an Auto Section Manager. He was selected as an Auto Claims Section Manager in the Texas Zone in 2001. He advanced to the Corporate role of management consultant in the Enterprise Consulting Division of Strategic resources in 2003

Michael assumed the role of Director – Strategic Resources Consulting in 2009. He brings deep experience in having led several operating divisions and having consulted with Leaders, business functions and zones throughout the State Farm enterprise on a multitude of issues. He currently oversees a broad range of Practice Areas inclusive of:

    • Organizational Analysis and Design
    • Market Optimization
    • Decision Rights
    • Operational Excellence/Process Analysis
    • Strategy formation and execution
    • Strategic Alliances / Mergers & Acquisitions
    • Change Adoption

A North Dakota native, Braaten received bachelor’s degrees in Management and Marketing from the State University of North Dakota. He has a daughter, Makenzi, who resides in St. Louis and a son, Dallas, who currently attends college in Bloomington, IL. Michael’s interests include motorcycling, hiking, hunting, music, spending time at the gym, home improvement projects, cooking, and numerous other outdoor activities.


Martin-BeckerMartin C. Becker is a Management and Organization Development consultant. For over 40 years, Martin has been helping organizations resolve critical people issues in order to improve the performance and productivity of individuals and teams. His thorough assessment approach, coupled with his straightforward and insightful intervention skills, and his ability to build rapport with individuals and groups at all levels of an organization, distinguish Martin as an expert in the field. Martin’s areas of expertise include: organizational change management, organization development, succession planning, performance management process improvement, HR risk assessment, executive coaching, team building, process consulting, group dynamics and facilitation; and customized management training and development program design, implementation, and evaluation.

As an executive coach, Martin is known for his detailed assessments of leaders’ mindsets, emotional strengths and weaknesses and behavioral patterns and pinpointing where growth and development are needed. He is highly skilled at delivering sensitive feedback in an actionable manner and imparting direction and encouragement in a way that executives find highly effective.

As a human resource development practitioner, Martin has delivered major organizational change programs with a variety of Fortune 500 industrial and service companies. He has consulted over a broad range of industries, including consumer products and retail, energy and utilities, chemicals and pharmaceuticals, government, and industrial manufacturing. Martin has consulted with clients in the USA, Belgium, Canada, China, England, France, Germany, Greece, Hong Kong, Ireland, Malaysia, Mexico, the Netherlands, Singapore, and Switzerland.

Mr. Becker’s engagements have focused on the design, development and delivery of management and organization development interventions to increase competitive advantage both for external and internal clients. Martin specializes in group dynamics and facilitation while effecting behavior change through individual and organizational learning. He manages the complete consulting process from organization diagnosis through design, development and implementation of appropriate intervention strategies. Martin has managed joint teams of consultants and client personnel in the identification and implementation of organizational change management culture transformation projects, which accelerated strategy, business processes and technology implementation, resulting in substantial increases in client’s competitive advantage.

Previously, Martin was the National Practice leader for KPMG’s HR Advisory Services Practice where he led large-scale organizational change engagements such as corporate-wide Human Resources risk assessment internal audit projects; and managed the design and implementation of comprehensive performance management systems, including goal setting procedures, job descriptions, as well as, annual performance appraisal evaluation methodologies with procedures, forms and training delivery programs that were linked to behaviors, competencies, incentives, compensation, rewards and recognition. Earlier in his career, Martin was a principal for Gemini Consulting, focusing on the implementation of large- scale organizational change management culture-transformation projects.

Martin’s prior corporate experience includes being an Organization Development Manager at the world headquarters of Pfizer and a Human Resource Development Executive for Macy’s. Martin holds a Master of Arts degree in Humanistic Psychology from West Georgia State University and a Bachelor of Arts degree in Psychology from City University of New York. He has published in the Journal of Behavior Therapy and Experimental Psychology and Training and Development Journal. Martin C. Becker is a member of the Organization Development Network and a member of the Board of Directors of the Association of Internal Management Consultants.


randy-kohoutRandy Kohout has over 30 years of demonstrated success as an executive and leader working for companies and organizations who needed to change and transform. He has demonstrated success within the electric utility, banking, credit union and insurance sectors to achieve superior business results. He has launched new organizations, improved the performance of existing ones, and been a key leader in financial and cultural transformations at both the corporate and department level. In addition to change management, Randy’s areas of specialty include alignment optimization, culture change, leadership development, succession planning, and executive coaching.

Randy brings these experiences and expertise to his consulting work. His passion is to help organizations and teams align business strategy, culture, and leadership to achieve, and most importantly sustain, positive business results. As a former internal management consultant and talent advocate, Randy values the collaboration with his client’s internal consulting staff so they own the change methodology, learn and apply tools and techniques and continue to achieve positive results once his engagement is complete.

He is a graduate of the University of San Francisco with a Bachelor of Science Degree, Organizational Behavior. Randy also completed the Public Utilities Executive Program with emphasis in utility finance, regulatory change and organizational management at the University of Idaho; and the US Navy Nuclear Propulsion Program.


TheresaAn AIMC board member since 2013, Theresa Reno-Weber is on a mission to unlock the full potential of rock stars working in government. As the first Chief of Performance & Technology for working in government. As the first Chief of Performance & Technology for Louisville Metro Government, she oversees the Office of Performance Improvement & Innovation (OPI2), the Department of Information Technology (DoIT) and the Department of Human Resources (HR); coordinating the people, processes and technology required to improve the way government works. Along with a talented team of professionals, Theresa launched and continues to manage Louisville’s internationally-recognized OPI2 Team and LouieStat program.  

She has spoken both internationally and nationally on the subjects of performance management, data-driven decision making, and culture change and co-authored a chapter in the book Beyond Transparency. In 2015, Government Technology named her one of the Top 25 Doers, Dreamers & Drivers.  

A graduate of the United States Coast Guard Academy and former Lieutenant in the U.S. Coast Guard, Theresa earned a Master’s in Public Policy from Harvard’s Kennedy School of Government and previously worked as a consultant with McKinsey & Company.  She is a current Moneyball for Government Fellow, is part of Living Cities’ City Accelerator and Bloomberg Philanthropies’ What Works Cities inaugural cohorts and also serves on the Board of Directors for the Girl Scouts of Kentuckiana.  

Theresa lives in the Highlands of Louisville, Kentucky with her husband and 3 children.


melissa-millerMelissa Miller is the VP of the Business Improvement Group. She has been with Anthem since 2007 and leads a team of 60 internal consultants who partner with business leaders to improve and objectively solve complex, cross-cutting operational challenges; execute strategy and implement high value initiatives; and build new business and cultural capabilities to achieve Anthem’s vision, values and objectives.

Prior to Anthem, Melissa served as a Business Process Management Executive and Master Black Belt at Bank of America, leading a consulting team that delivered over $30 million in savings and trained 2,000 associates in Six Sigma. In addition, Melissa worked for General Electric as a Black Belt and served as a Captain in the Air Force within a variety of management and leadership positions.

Over her career, Melissa has proven to be an execution oriented, collaborative and passionate leader with a diverse background in strategic, change management, program management, and business process improvement roles. In 2012, the Business Improvement Group received the highest accolades given for execution performance across Anthem, the Pinnacle award, for achieving $500 million in savings.

Melissa earned her B.S. in Sports Medicine from the University of Virginia and a Masters in Education and Business Administration. She also serves as a board member for American Internal Management Consulting (AIMC) organization and sits on the Business Performance Council. Melissa is located in Denver.


Jamsheed-BanajiJamsheed Banaji is the Senior Director, North America for the PCE, responsible for partnering with Global HQ & North America senior business leaders for identifying highest priority operational consulting engagements across the region/HQ & leading/delivering on those projects. Typical projects include leading business transformation, building new capabilities, process re-engineering, increasing business efficiency efforts or leading program management efforts for global projects that are of varying complexity & scope. He is a member of the PCE Leadership Team that prioritizes resources/projects globally & is responsible for developing talent.

I have two decades of Pharmaceutical Marketing, Commercial Development, Business Development & Business Operations experience in markets across the globe including Asia Pacific, Latin America & Africa Middle East. This experience spans global, regional & country organizations & across a broad range of Therapeutic Areas(TAs). I started my career in the Pharma Industry in India in 1989. After working initially in Wyeth Lederle & Boots in India, I joined Pfizer India in Marketing in 1994, managing multiple products / franchises. My experience spans both IP protected products & branded generics. I led the Marketing Team for all of Chronic Therapy & successfully led several product launches in India before moving to the US in 2001 to lead the development of an internal Marketing Capability Development Initiative targeted at markets outside US.

Prior to moving into his current role in PCE in October 2014, I was Chief of Staff / Director of Business Operations for the Global Clinical & Medical Affairs Group for the Global Established Pharma Business Unit. This role had multiple responsibilities over the last 4 years – including a broad range of strategic, operational & organizational support to the Medical/Clinical Leadership team, with a high focus of being a key thought partner around group’s vision, mission & strategic initiatives, as well as helping co-ordinate development of overall short & long range R&D & Business strategies & providing oversight on Strategic Projects. As part of this role, I have also had interim oversight of the Portfolio & Project Management Group as well as led the BU’s Medical/Clinical Compliance function.

He holds a Masters in Management from the Bombay University in India and also a Graduate degree in Statistics & Economics from the same university.

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